Corrupt Browser Cookie

Alert

The server was unable to find a valid cookie needed to complete your login process.

What's a cookie? Cookies are small bits of information that are stored by your web browser while using a Pearson website that contains secure online content. Only our web server can access this stored information, and it is deleted when you close your browser.

To Correct This Login Issue
Try the following:

  • Log In again from this website's main URL.
    This problem may have occurred because you linked directly to the "login" page.

  • Check the "cookie" setting on your browser to ensure it is set to accept cookies .
    To find out how to view or change your browser's privacy settings for accepting cookies, refer to your browser's Help. If you've set your browser to notify you about all cookies, you should agree to accept cookies from all Pearson Education sites. Also, make sure you don't have any programs installed that automatically refuse all cookies.

  • After checking these settings, start a fresh login session by entering the main website URL.

If you are still unsuccessful
Contact our Product Support team. Enter in the "Description of Problem" section on this form that you have received a "corrupt browser cookie" error, checked all your settings, and are still unable to access the website. We will provide you with assistance as soon as possible.